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AI Help Desk

Commute questions, answered from your own pages.

A help desk your campus or employer puts in front of its commuters. It answers parking, shuttle and transit questions only from your pages, your documents and your regional transit agency, and shows the source under every answer.

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Data sourcesRiverside University
Parking & permits
/parking · 14 pagesCited in this answer
Getting to campus
/transportation · 9 pagesCited in this answer
Intercampus shuttle
/transportation/shuttle · 3 pagesCited in this answer
Parking Policy 2026-27.pdf
PDF · 24 pagesCited in this answer
Riverside Regional Transit
Routes, schedules and faresCited in this answer
Riverside Commute Help
Answers from Riverside University’s own pages
Where can I park at the north campus after 5pm?
After 5pm, North Campus Lots N1 and N3 are open to anyone. Pay by plate at the lot entrance: $4 flat until midnight. Reserved stalls stay reserved.
SourcesParking Policy 2026-27 · Section 4.2Parking & permits · Evening parking
How do I get between the two campuses without a car?
Take the free intercampus shuttle from the North Campus loop to Downtown Campus. It runs every 15 minutes, 7am to 7pm on weekdays, and takes about 20 minutes. After 7pm, take Riverside Regional Transit route 42.
SourcesIntercampus shuttle · Weekday scheduleRiverside Regional Transit · Route 42
How do I activate my transit pass?
Sign in to the Riverside portal, open Transportation, then Transit pass, and select Activate. The pass loads onto your Riverside ID card within an hour.
SourcesGetting to campus · Your transit pass
Ask about parking, the shuttle or transit
SourceCited
Parking Policy 2026-27.pdf
Section 4.2 · Evening and weekend parking
After 5:00 pm on weekdays, Lots N1 and N3 are open to all vehicles. Payment is by plate at the lot entrance, $4 flat until midnight. Reserved stalls remain reserved at all times.
SourceCited
Intercampus shuttle
/transportation/shuttle · Weekday schedule
North Campus loop → Downtown CampusFrequencyEvery 15 minWeekdays7:00 am to 7:00 pmTravel timeAbout 20 minAfter 7:00 pm, use Riverside Regional Transit route 42.
SourceCited
Getting to campus
/transportation · Your transit pass
1. Sign in to the Riverside portal.2. Open Transportation, then Transit pass.3. Select Activate. Your pass loads onto your Riverside ID card within an hour.
Topics
Parking & permits
Transit passes
Campus shuttle
Cycling

How it stays grounded

It answers from your sources, and only your sources.

Only your sources

Answers come from the pages, documents and transit agency schedules you add. Your parking rules, your shuttle times, your fares.

A source under every answer

Each answer names the page or document section it came from, so commuters and your staff can check it.

Says when it doesn't know

If your sources don't cover a question, it says so and points to what it can help with, instead of guessing.

What setup takes

Add your sources. Live on your site in a day.

  1. 1

    Add your sources

    Your parking and transportation pages, policy PDFs, shuttle timetables and your regional transit agency's schedules.

  2. 2

    Choose the topics

    Parking and permits, transit passes, the shuttle, cycling, events. Turn on the ones your commuters ask about.

  3. 3

    Put it on your site

    Once your sources are in, it goes live on your site in a day.

Data sources

Riverside University
Parking & permits
Web pages · 14 pages
Page
Transportation
Web pages · 9 pages
Page
Parking Policy 2026-27.pdf
PDF · 24 pages
PDF
Campus shuttle timetable.pdf
PDF · 2 pages
PDF
Riverside Regional Transit
Schedules and fares
ReadingTransit
Add source

Topics

What Riverside Commute Help answers

Parking & permits
Transit passes
Campus shuttle
Cycling
Events & convocation
Riverside Commute Help
Answers from Riverside University’s own pages
Where can I park at the north campus after 5pm?
After 5pm, North Campus Lots N1 and N3 are open to anyone. Pay by plate at the lot entrance: $4 flat until midnight. Reserved stalls stay reserved.
SourcesParking Policy 2026-27 · Section 4.2Parking & permits · Evening parking
How do I get between campuses?
Take the free campus shuttle from the North Campus loop:
Shuttle to Downtown · 20 min
5:10 pm5:25 pm5:40 pm
Or Route 42 · every 30 min · 28 min
SourcesCampus shuttle timetable · WeekdaysRiverside Regional Transit · Route 42
Ask about parking, the shuttle or transit

Privacy

Privacy, stated plainly.

No personal details needed

Commuters ask and get an answer. The Help Desk doesn't need a name, student or employee number, or home address to answer a question.

You decide what it reads

It works from the sources you add, the same pages and documents your commuters can already see. Remove a source and it stops answering from it.

Handled under our privacy policy

Questions are handled under the iCommute privacy policy, which sets out what we collect, why, and how long we keep it. Read the policy

One module

Runs on its own, or alongside the rest of your program.

The AI Help Desk is one module in iCommute. Start with it alone, or run it next to the commute survey and trip logging in the same program.

See all the modules →
ModulesRiverside University
AI Help Desk
Commuter Survey & Report
Trip logging

See it on your own pages.

30 minutes. We'll walk through the Help Desk answering from your sources, and what going live on your site looks like.

Book a 30-minute walkthrough→
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